Poe, Roy W. The McGraw Hill handbook of business letters - 3a edición - 363 páginas The letter writer´s craft -- Request letters and responses to request -- Transmittal,confirmation, and "announcing" -- Letters from customers to suppliers ISBN: 0070504253 Subjects--Topical Terms: Desarrollo empresarialComunicacion escrita Dewey Class. No.: 651.7 / P743